Career Profiles Pro
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Frequently Asked Questions
Do you offer refunds?
We offer full refunds within 30 days of purchase. Contact us to request one.
Can I upgrade later?
Absolutely. You can upgrade any time from within the Members Dashboard or by entering your license key during the purchase process. The cost will automatically be prorated.
Will my license automatically renew?
Yes. Your license will automatically renew on the anniversary of your purchase date unless you cancel your subscription prior.
What counts as a site?
A site is a single WordPress install.
Do you support Multisite?
Not yet, but it's on our roadmap. If this feature is critical for your institution, let us know.
Do staging sites count toward my license?
They do not. Our system automatically checks for common url patterns for staging and development sites. If your staging site isn't automatically detected, reach out to us and we'll take care of it.
What are the system requirements?
- WordPress 5.6+ (though, we strongly recommend the latest version)
- PHP 7.4+
- MySQL 5+
- Apache 2.x or Nginx
What browsers do you support?
We follow WordPress' browser support model. Though, some features may look slightly different in older browsers.